Privacy Policy

1. Introduction

Topwonetwork ("we," "our," or "us") is committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we handle your information when you interact with our website, services, or communication platforms.

2. Information We Collect

We may collect and process the following types of information:

• Personal Data: Includes your name, email address, phone number, mailing address, and other similar identifiers voluntarily provided by you.
• Account Information: Details related to your registration, preferences, and settings on our platform.
• Derivative Data: Data automatically collected by our servers such as IP address, browser type, operating system, access times, and referring website addresses.
• Cookies and Tracking Technologies: We utilize cookies, beacons, tags, and scripts to collect and track information about your browsing behavior and preferences.
• Location Data: Information about your device’s location, which can be used to offer region-specific services.

3. How We Use Your Information

Your information may be used in the following ways:

• To provide, operate, and maintain our website and services
• To personalize user experience and deliver relevant content
• To send transactional and promotional emails with your consent
• To conduct analytics, research, and reporting
• To enhance the security and integrity of our systems
• To comply with legal obligations and enforce our terms

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share it in the following circumstances:

• Legal Compliance: When required by law, subpoena, or legal process.
• Service Providers: With trusted partners who perform services such as payment processing, hosting, analytics, or marketing on our behalf.
• Corporate Transactions: In the event of a merger, sale, or acquisition, user data may be transferred as part of the business assets.
• With Your Consent: In other cases, only after receiving your explicit permission.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement a variety of security measures, including encryption, firewalls, and secure servers, to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

• The right to access and request a copy of your personal data
• The right to request correction or deletion of inaccurate or outdated data
• The right to withdraw consent where processing is based on consent
• The right to object to certain forms of data processing
• The right to data portability

If you would like to exercise any of these rights, please contact us using the information provided below.

8. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and provide a more personalized service. You can manage your cookie preferences through your browser settings or use our cookie banner to opt in or out of non-essential cookies.

9. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data promptly.

10. International Data Transfers

Your information may be processed and stored in countries outside your own, including countries that may not have the same data protection laws. We ensure appropriate safeguards are in place to protect your data when transferred internationally.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: [email protected]
Phone: +1 (780) 321-0877
Mailing Address: 8882 170 St NW, Edmonton, AB T5T 4J2, Canada